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What is the installation cost for Chimney?
If you purchase your chimney directly from the Beyond Appliances website, you are eligible for free installation. For purchases made through other platforms, the standard installation cost is ₹700.
Can I install the appliance if there are tiles?
Yes, you can install the appliance on tiled surfaces. However, it is important to ensure that the installation is done carefully to avoid any damage to the tiles.
Can this be installed on a window?
Yes, the appliance can be installed on a window. However, the customer will need to provide the necessary support structure, and our team will assist with the installation process to ensure it is securely set up.
Is the pipe made of copper or aluminum?
The pipe is made of aluminum. It is lightweight, durable, and designed to ensure optimal performance for your appliance.
What is the turnaround time (TAT) if the machine gets spoiled?
For Tier-1 cities, the turnaround time (TAT) for non-part service is between 48-72 hours. In Tier-2 cities, it is 72 hours.
What is the maintenance cycle for Chimney?
A maintenance cycle is every 60 hours of usage. Regularly using auto clean technology ensures optimal performance and longevity.
How does the auto clean feature work?
The auto clean feature uses a built-in heater to melt the grease and oil buildup inside the chimney. Once the grease is melted, it is collected in a oil tray, making the cleaning process effortless and quick. This helps maintain the efficiency and longevity of the appliance with minimal manual effort.
What is 3D suction and how does it differ from a normal product?
3D suction involves the intake of air from all sides of the chimney, ensuring more efficient extraction of smoke, odors, and grease. Unlike a normal product that may have limited suction, 3D suction provides better coverage and faster removal of kitchen fumes, making your cooking environment cleaner and more comfortable.
Does the chimney need Wi-Fi?
The chimney does not require Wi-Fi to operate. However, the infotainment screen does require a Wi-Fi connection to provide updates and features.
Will the chimney screen catch fire?
No, the chimney screen will not catch fire. Necessary precautions have been taken during the design and manufacturing process to ensure safety.
How should I clean and save the screen in a kitchen environment?
To maintain the screen, use a dry cloth for cleaning. Avoid using water or any detergent, as it can damage the surface.
Will the apps update directly?
Yes, the apps will update automatically, ensuring you always have the latest features and improvements without any extra effort.
Will the power consumption increase because of the display?
No, the power consumption due to the display is minimal. It will be less than a unit, so there is no significant impact on your energy usage.
Does the chimney work with an inverter?
Yes, the chimney works with an inverter.