Terms & Conditions

Effective Date: 30/05/2025

Welcome to Beyond Appliances, operated by Byondnxt Smart Home Pvt Ltd (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website [beyondappliances.in] and your purchase of products from our Shopify store. By accessing or using our site, you agree to these Terms. Please read them carefully.

Note that Primarc Pecan Retail Private Limited (Registered Address: 4th Floor, Unit No.407/408,Windfall Sahar Plaza Complex, Andheri Kurla Road, J.B Nagar, Mumbai, MH, 400059) is the authorized distributor for products sold on www.beyondappliances.in

1. Definitions

  • “Customer”, “You”, “Your” means the individual or entity purchasing products or using the website.

  • “Products” means the appliances and related goods offered for sale on our website.

  • “Website” means beyondappliances.in and the associated Shopify store.

2. Use of Website

  • You agree to use our Website lawfully and not for any unauthorized or illegal activities.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • We reserve the right to suspend or terminate accounts for misuse.

3. Product Information & Availability

  • We strive to provide accurate product descriptions, images, pricing, and availability. However, these may change without notice.

  • Product colors and images may vary slightly from actual items.

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

4. Pricing & Payment

  • Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Payment must be made at the time of order placement via the payment methods provided.

  • We do not dispatch orders until payment is successfully processed.

  • We reserve the right to change prices or offer discounts without prior notice.

  • In case of failure of payments, your money will be auto-credited directly from our payment parterns in 5-7 days.

5. Cancellation & Returns

  • Orders can be canceled before dispatch by contacting our customer service at 08043628277 or dropping an email at support@beyondappliances.in

  • Once dispatched, orders cannot be canceled but may be returned subject to our Return & Refund Policy.

  • Returns must comply with the conditions specified in our Return Policy, including product condition and time limits.

  • Refunds will be processed as per our refund procedures.

6. Warranty & Support

  • Products come with manufacturer warranties as specified in product documentation.

  • Warranty claims must be made through authorized service centers or our support team.

  • Warranty does not cover damage due to misuse, unauthorized repairs, or normal wear and tear.

7. Intellectual Property

  • All content on the Website including text, images, logos, and software is owned by Beyond Appliances or its licensors.

  • You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from use or inability to use our products or Website.

  • Our maximum liability is limited to the purchase price of the product.

9. Privacy

  • Your personal data is collected and used in accordance with our Privacy Policy.

  • By using our Website, you consent to such data collection and processing.

10. Force Majeure

  • We are not responsible for failure or delay in performance due to causes beyond our reasonable control, including natural disasters, strikes, or government actions.

11. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of courts in Karnataka, India.

12. Changes to Terms

  • We reserve the right to modify these Terms at any time by posting updated versions on the Website.

  • Continued use of the Website after changes constitutes acceptance of the new Terms.

13. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

  • Email: support@beyondappliances.in

  • Phone: 080 43628278 / 080 4362 8277

  • Address: Byondnxt Smart Home Pvt Ltd, 545/15, Survey number
    13/5, Near Survey Number Pillar-17 of Electronic City Flyover,
    Bommnahalli, Hosur Main Road,
    Bangalore:560068

By using our Website and purchasing products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.